Agentic order to cash

Automate Order-to-Cash. Turn Every Enquiry Into Revenue.

The first accurate quote often wins the order. Agentic O2C is an AI-powered Order-to-Cash platform that captures every enquiry, generates accurate quotes in minutes, and automates every order from enquiry to cash.

Problem01

Every delayed quote is a missed opportunity.

You track won and lost deals. But how many customer enquiries never became quotes? Those missed opportunities rarely appear in reports, yet they often represent the biggest source of lost revenue.

Respond first. Win more orders.

Respond first. Win more orders.

Customers expect suppliers to respond quickly and accurately. Slow quotations create unnecessary waiting, giving competitors more time to step in and win the opportunity.

Respond faster

Win more orders

Reduce lost revenue

Manual work doesn’t scale.

Manual work doesn’t scale.

Every RFQ involves repetitive tasks; from reading emails and extracting requirements to checking prices, preparing quotations, and updating your ERP manually.

Reduce repetitive work

Accelerate quote creation

Minimise manual errors

Growth shouldn’t mean hiring.

Growth shouldn’t mean hiring.

As enquiry volumes increase, your existing team should be able to handle more opportunities without adding people simply to manage repetitive administrative work.

Handle more enquiries

Maintain team efficiency

Scale without hiring

who is it for02

Is Agentic O2C Right for You?

You're a great fit if you have:

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High enquiry volumes

Hundreds of RFQs, emails, and enquiries every month.

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Manual quoting

Email-based quote creation and ERP updates.

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Existing ERP

Odoo, SAP, NetSuite, Zoho, Microsoft Dynamics, and more.

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Scalable growth

Scale quote capacity without adding people.

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Slow RFQ response

Long quote TAT that impacts win rates and customer experience.

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Global operations

Standardize quoting across regions, teams, and business units.

What we do03

What Sets Agentic O2C Apart?

Confidence Gate

Confidence Gate

Every request is scored for confidence. High-confidence requests move automatically, while low ones are routed for review before they reach your ERP.

Governed AI

Governed AI

AI makes decisions within the business rules you define, keeping every discount, approval, and payment term under your policies.

Smart Exception Routing

Smart Exception Routing

Only exceptions need human attention. Reviews are automatically routed to the right person with complete context, keeping every order moving.

Specialized AI Agents

Specialized AI Agents

Purpose-built AI agents handle pricing, discounts, payment terms, inventory alternatives, and other Order-to-Cash decisions with speed and accuracy.

HOW AGENTIC O2C WORKS04

Our discovery process is built to eliminate guesswork, align teams, and deliver value.

Whether enquiries arrive by email or the Buyer Portal, Agentic O2C follows the same governed workflow, from capture to quote, ERP, payment, and dispatch.

Capture

Capture every enquiry automatically

Email, Buyer Portal, and future channels all plug into the same governed workflow.

Threading

Keep every customer conversation together

Replies and attachments stay with the original enquiry in one complete record.

Reading

Understand every document automatically.

OCR reads data from PDFs, scans, spreadsheets, and other business documents.

Extraction

Turn unstructured documents into structured data.

Every enquiry is extracted, standardized, and assigned a confidence score.

Validation

Keep your ERP clean from the start.

Validate customers and data before creating accurate ERP records.

Your ERP is a milestone, not the finish line.

The governed path continues through the rest of your Order-to-Cash journey.

The Confidence Gate05

Fast is valuable only when it's accurate.

Every enquiry follows the right path, automatic when confident, human when needed.

Fast is valuable only when it's accurate.
Above the Confidence Threshold

Above the Confidence Threshold

High-confidence enquiries are written directly into your ERP, creating customers, opportunities, sales orders, and line items automatically.

Below the Confidence Threshold

Below the Confidence Threshold

Low-confidence enquiries are routed to the right person with the original document and extracted data side by side for review before they reach your ERP.

Every decision is accountable

Every decision is accountable

Every routing decision is recorded in a complete audit trail, and a person can step in at any point.

Meet your O2C AI Agents.

Each AI agent specializes in one task, delivering speed without compromising business control. 

Pricing Agent

Generate accurate quotes in minutes. It creates complete quotations with line-by-line pricing from validated enquiries, helping you respond faster with confidence.

Discount Agent

Protect margins while staying competitive. It applies discounts within your business rules, customer relationships, and inventory strategy without exceeding your defined limits.

Inventory Agent

Keep every sales opportunity moving. It suggests suitable product alternatives from your ERP when items are unavailable, reducing delays, and helping customers decide faster.

Terms Agent

Reduce payment risk with confidence. It recommends payment terms based on your credit policy and routes uncertain decisions to Finance for review.

The quote wins the order. Cash completes it.

The quote wins the order. Cash completes it.

Winning the order is only the beginning. Agentic O2C automates every step from payment to dispatch until cash is collected.

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Proforma & Payment

Proforma & Payment

Get paid faster. Generate proforma invoices, payment links, receipts, and final invoices automatically.

Follow-up & Escalation

Follow-up & Escalation

Keep every order moving. Follow up on pending actions and escalate delays to the right person when needed.

Dispatch & Tracking

Dispatch & Tracking

Keep customers informed automatically. Send dispatch notifications and live tracking updates throughout the journey.

Invoice Approval

Invoice Approval

Review exceptions, not every invoice. Match invoices against sales orders and highlight only the differences that need attention.

The Platform06

One platform. Your existing stack.

Agentic O2C integrates with your existing stack, keeping your ERP as the system of record while the platform manages the workflows around it.

Channel-independent platform

Channel-independent

Work from any channel. Email, Buyer Portal, and future channels all follow the same governed workflow.

ERP-agnostic integration

ERP-agnostic

Connect to the ERP you already run. Nothing is migrated, duplicated, or replaced, only connected.

Governed by your policies

Stay in control. Configure discount limits, approval rules, confidence thresholds, and review policies without changing code.

Governed by your policies
One Governed Lifecycle07

Fourteen statuses. Four roles. One audit trail.

Every order follows the same governed lifecycle, with clearly defined stages, role-based ownership, and complete auditability from enquiry to cash.

Statuses

Statuses

Every ticket progresses through fourteen predefined stages, ensuring every order follows the same governed workflow from enquiry to closure.
Roles

Roles

Managers, CS Agents, Finance, and Warehouse teams work from role-specific queues, with permissions enforced across both the UI and API.
Audit trail

Audit trail

Every routing decision, handover, approval, and assignment is logged with the assignee, reason, and timestamp for complete traceability.
Your Policy08

Control what AI can decide.

Set the rules once. Every AI decision follows them automatically. Update a policy, and the next enquiry follows it instantly — no code or developer support required.

Boundaries, not vetoes.

Boundaries, not vetoes.

AI acts within the limits you define. Discount ceilings, credit policies, and review thresholds keep decisions fast.

One pattern. Every decision.

One pattern. Every decision.

Every AI decision follows the same model. Automate within your policies, escalate when human judgment is needed.

A flexible pricing model that fits your operations.

Every business processes orders differently. Agentic O2C is priced based on your requirements, integrations, and transaction volumes. You only pay for what your business needs.

FAQ09

Questions we hear before the first call.

Can Agentic O2C work with our existing ERP?

Yes. Agentic O2C is designed to work with your existing ERPs, including Odoo, SAP, NetSuite, Zoho, Microsoft Dynamics, and other business systems. It works alongside your existing systems rather than requiring you to replace them.